Operations Manager

Due to our continuing growth, we are looking for a highly organized and proactive operations manager to oversee and streamline all aspects of our clothing brand’s operations. 

Duties and Responsibilities

1. Product Coordination

• Manage the production schedule from sample creation to final product delivery.
• Work closely with the pattern maker, designer, and sample makers to ensure timely and accurate production.
• Oversee quality control processes and resolve any issues that arise during production.

2. Marketing and Release Coordination

• Ensure all marketing materials (photoshoots, lookbooks, social media content) are aligned with the product release schedule.
• Collaborate with the marketing team to plan and execute marketing campaigns that coincide with product launches.

3. Customer Service and Feedback Integration

• Liaise with the customer service team to incorporate customer feedback into product development and improvement processes.
• Ensure customer service policies and procedures are followed and updated as needed.

4. Inventory and Supply Chain Management

• Monitor inventory levels and coordinate with suppliers to ensure timely restocking of materials and products.
• Develop and maintain relationships with key suppliers and vendors.

5. Operational Efficiency

• Identify areas for operational improvements and implement strategies to increase efficiency.
• Develop and maintain standard operating procedures (SOPs) for various operational tasks.

Qualifications:

• Experience as an Operations Manager or similar role in the fashion or apparel industry.
• Strong understanding of production processes, supply chain management, and inventory control.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

Please submit your resume and portfolio showcasing your work to careers@richboyz.com.