Yes, all orders worth P6,000 and above, except for same day delivery. All delivery booked via 3rd party courier will be shouldered by the customer.

Our standard shipping is 2-3 days within Metro Manila, while for provincial addresses, it takes 5-7 days after order processing.
Note: Business days do not include Sundays and holidays in the Philippines

Yes! We ship internationally. However, the shipping rate depends on the area, and some remote locations will require additional fees due to the distance and the lack of shipping dispatch centers. You will see a more detailed representation of the shipping costs upon checkout.

As of the moment, we also do not deliver to PO boxes. If your order is addressed to a PO Box, it will be delayed as we will have to contact you for a house address.

Once you place an order, you will automatically receive an order confirmation e-mail. Once your order has been processed and is ready to be shipped out from our warehouse, you will receive another e-mail with shipping information. 

We allow exchange of items within 14 days provided that the customer will handle all shipping costs. 

Kindly visit our Returns Center https://richboyzph.com/a/return to process your exchange of items.

STEP 1: Request exchange or refund to store credit if your item is out of stock, and kindly wait for approval within 2-3 days.
STEP 2: Once approved, you will get a confirmation email and go signal to ship back the items within 2-3 days to the address provided on the exchange approval email. If we did not receive the item back within this timeline, the exchange/return request will automatically be cancelled. 
STEP 3: Once we receive the exchange item in our warehouse, we will process the new order within 3-5 business days. Shipping time depends on the courier (shipping fee will be shouldered by the customer upon receiving the new item).

IMPORTANT RETURN POLICY:
1. Make sure that the return item(s) is in the SAME ziplock Richboyz pouch.
2. Tag should be intact and has not been removed
3. All freebies (stickers, etc.) in the pouch should be included.
4. Items should not be worn, washed or smell like perfume.
*any returned items that did not follow the policies above will automatically be subjected to cancelled return as these products cannot be sold anymore.

We recommend washing all products on a cool wash, and allow to dry naturally. Do not tumble dry.